What is Netiquette?

It is a set of community standards for interacting with other people online and in written communication like texts and emails. The basic starting point for netiquette is to treat others in a respectful, professional manner like one would do in a work setting. You should consider establishing netiquette rules in your online class to set a standard of how learners, instructors, and staff should communicate in this online space.

Establishing a Netiquette

Post the rules of how everyone in the class should interact in the syllabus or post them as a file on the main course page. Here are some ideas to include in your Netiquette rules:

  • Before you hit "post" or "send" do a quick re-read of the message and make sure it sets a professional and respectful tone.
  • When communicating in this class, do not use profanity, derogatory words, personal attacks, or any language that can be interpreted as discriminatory and hateful toward any student or group of students in this class.
  • Know that this is an online environment where ideas and words can easily be misinterpreted. If you negatively interpret another student's message, please ask clarifying questions rather than rush to respond with a combative and unprofessional message.
  • Refrain from typing full messages in ALL CAPS. These communications can easily be misinterpreted and are often viewed negatively.
  • It is ok to disagree with fellow students and messages along these lines should be presented in a respectful and factual manner.
  • Emoticons are useful to add non-verbal cues as to the intent of your messages; however, do not over-use emoticons in your communications.
  • Proofreading your messages and posts can help avoid miscommunication and confusion. Before sending or posting a message, make sure you take the time to spell check and proofread your writing.